Intersoft Community - License

Deployement and Licensing WebGrid 6

Eric — Wed, 11 Mar 2015 12:08:05 GMT

We have to move our old production site to a new server, which is using WebGrid.NET 6.0.7200. We cannot use any newer version of the control. We have more than sufficient licenses for it. I need to provide the server installation instructions for our IT department in a ticket, so I have to be very specific. I did the installation myself on a development server and it seems to run fine, but I'm not sure if every 100th time a license warning will pop up or not. I think I've seen that once.

How can I ensure that the component is properly licensed (configured)?

Do I have to install anything on our production servers or is it sufficient to provide a valid runtime license key in the web.config file? If I need to install anything, what is the minimal installation required? Could I just copy the License Manager exe or something?

All knowledge base articles I found on your site apply only for the WebGrid 7 component or do not answer my specific questions.

Trial Licensing Problems - SmartWebResources mandatory

Eric — Tue, 13 Aug 2013 04:35:27 GMT

Hi, we own WebGrid 6 and thought about upgrading to the latest version (2012R2) because of all the bugs. In order to find out if all the bugs we suffer are fixed, I installed the trial version. I made a quick test and handed over the updated files to my co-worker in another country (the three .dll files and the updated scripts and css files) and also the web.config that required changes, so that he could test if the new version fixes the problems. Actually the same way we use WebGrid6 now. He couldn't run it and the application crashed immediately. In the meantime I have the trial uninstalled as well and can reproduce the problems he had.

While I had the trial installed, it worked, just with the nagging <div> popup warning that it's a trial. That's fine for trying it out.

Now with the trial no longer installed, I get big license error boxes and stuff. In a way I can't really test. Can't this behave consistently? With these boxes there is no real test possible.

Yes, I already found out that I have to remove the WG6 runtime license number from web.config.

And another thing that made testing almost impossible is that the trial version without installation demands SmartWebResources. We are not using SmartWebResources, but use the js/css files in a directory. When the dll fails the license check it seems to ignore the web.config settings for the js paths, emits dynamic includes and because the .resource files are not there the application then crashes.

Can you reproduce these problems? I assume they are not intended.

I suggest the following two changes (and one additional question):

a) Fix the bug that when the license check fails the web.config settings for the paths gets ignored.

b) Provide a way to use the trial version without a full trial installation. When no license is configured, it should behave the same way as with the trial license. The nagging popup div is ok, but it should work otherwise nicely.

c) The WebGrid still uses WebAnimation.js and WebMenu.js from WebDesktop. How would we later update the WebDesktop files if we only buy a WebGrid license? Can't you remove this dependency?

The way it's working now, no real testing of the trial is possible.

Thanks

I can't activate my license after my computer crashed and rebuilt!

mmikaeel2 — Mon, 18 Mar 2013 02:34:46 GMT

Hi There,

My develpment machine was crashed few days ago and I had to rebuild it again. But since I didn't delete my original licnse from my old machine, I now can't actiave my licnse on the new machine. Can you please reset the count from me? I really need this ASAP.

Thanks,

Maged

License issues

mmikaeel2 — Sat, 18 Feb 2012 23:05:07 GMT

Hi There,

I've two issues that I really need you urgent attention to fix.

1- I've my development machine was crashed, and I didn't have a chance to delete my license key from that machine. Now I'm locked as you guys thinking I've my license installed while that is not the case, as of now I can't install my license on my new development machine!!

2- I deleted my license from one of my servers temporary to be able to do some work on my new development machine. So I was able to add all my components license after I've deleted them from my old server (which I still need to put these license back on that server after you fix the fist issue), I faced another issue which it still complaining that one of my components (WebTextEditor) exceeded my license, but the rest are ok!! I'm certain I don't have it somewhere else.

Please I really need to fix those two issues ASAP, as it effect my production on my project.

I sent before an email to accounts@intersoftpt.com, but I got no response. So please guys I need to fix this.

Please let me know if you need my Intersoft ID so I can email it to you.

Also I've another question, how can I have my application installed with only putting the runtime licnse? I always need to put my development licnse on the application server.

Regards,

Maged

Intersoft WebUI 2008 R2, SP1 License error

kandadysrinivas — Wed, 30 Sep 2009 06:24:39 GMT

Hi,

While activating Intersoft WebUI 2008 R2, SP1 License error is being displayed. The error displayed is shown in the attachment.

Can anyone help me in this issue.

Thanks & Regards,

Srinivas.Kandady