Intersoft Community - WebGrid Enterprise - SP1 issue

SP1 issue

bernard — Wed, 20 Nov 2013 20:29:18 GMT

Hi Eric,

Sorry for this misunderstanding. In my message above, I have tried to look from your code and I found out that you doctype definition for HTML5 is not doctype definition for HTML5.

Actually, <!DOCTYPE HTML> is definition for HTML5 doctype which been supported by almost of our control. You can easily change our RenderingMode to HTML5 to support rendering in HTML5 doctype. Here's also the article how to define HTML5 doctype:

http://www.w3schools.com/tags/tag_doctype.asp

http://dev.w3.org/html5/html-author/

You can see the definition in there also you could find the sample that has implement HTML5 doctype. If this issue still persists, please let me know. I will gladly help you to resolve it. Hope this helps.

Regards,
Bernard

SP1 issue

ehanig@extendemail.com — Wed, 20 Nov 2013 07:37:59 GMT

no change, that was our original doc type.

DO you realize that YOU told us to change it to HTML5 just above in your text!?!

why did you tell us to change it if that is not a supported doctype?

SP1 issue

bernard — Wed, 20 Nov 2013 02:04:19 GMT

Hi Eric,

I have look from your sample. I think the problem is in your doctype. To define the webpage to render in HTML5 mode, you should define the doctype in top of your webpage. You should add

<!DOCTYPE HTML>

I think the problem comes because our API doesn't recognize your web page rendering as HTML5 because it has the wrong definition <!DOCTYPE html5>. I think you should try to change its doctype to definition above and please let me know if this issue still occurs in your local end. Hope this helps.

Regards,
Bernard

SP1 issue

ehanig@extendemail.com — Tue, 19 Nov 2013 23:33:53 GMT

we use Doc type html5

If we dont put it in compatiblity mode, your grid breaks.

JavaScript runtime error: Unable to get property 'Tables' of undefined or null reference

This does not occur in IE9, Firefox, or Chrome.

In addition, in compatibility mode, the Webpane shows correctly, but in normal mode it shows totally sized wrong.

i have included the raw source.

We have been trying to get help on this for ages. THere are many issues we are having with Intersoft right now.

1) Your number for the US is wrong on your page.

2) When we dial your US number (the correct one), we get a recording in Indonesian.

3) THere is no tech support during normal US hours.

We have come to realize that this tool set after over 5 years of use is not usable by us anymore. the trouble is that we have hundreds of pages integrated into it, and they all have broken on IE 11.

SP1 issue

bernard — Tue, 19 Nov 2013 21:31:04 GMT

Hi Eric,

Could you let me know the doctype that you used to replicate this issue in our local end. It will be better if you used HTML5 doctype in IE10 and IE11. Internet Explorer 11 will force website to change its doctype to HTML5 rendering. This might cause the problem. Please also ensure if you're using RenderingMode to HTMl5 to when using HTML5 doctype.

However, I still need to trace where the problem comes from. If possible, could you guide me to replicate this issue in our local end with any steps or a simple sample that can replicate this issue? I will help you to resolve this problem. Hope this helps.

Regards,
Bernard

SP1 issue

ehanig@extendemail.com — Mon, 18 Nov 2013 10:33:04 GMT

Updated to Sp1 and now have this issue in IE10 and 11

SCRIPT5007: Unable to get property 'Tables' of undefined or null reference
ISRes.axd, line 9 character 29972