http://www.intersoftsolutions.com/Community/Crosslight/Raising-a-support-ticket-for-my-binding-provider-issues/http://www.intersoftsolutions.comenCopyright 2002 - 2015 Intersoft Solutions Corp. All rights reserved.60http://www.intersoftsolutions.com/Community/Crosslight/Raising-a-support-ticket-for-my-binding-provider-issues/Tue, 17 Jun 2014 22:48:52 GMTmartin@intersoftpt.com<p>Hello Nick,</p><p>Yes, we do provide&nbsp;<a href="http://intersoftpt.com/Support/Level" target="_blank">Premium Support</a>&nbsp;with incident-based. You are required to purchase 5-incident pack minimum in order to get started with our support service. I will send you the details shortly through my corporate email.</p><p>Thank you.</p><p>Regards,<br>Martin</p>http://www.intersoftsolutions.com/Community/Crosslight/Raising-a-support-ticket-for-my-binding-provider-issues/Mon, 16 Jun 2014 01:15:57 GMTnick5454<p>I'm doing something wrong and I would like to escalate my questions. Can I do an incident pay as I need these questions solved very quickly for a client.</p><p><br></p><p>Thanks,</p><p>Nick</p>